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Conference Agenda on 25 May 2010

8:00 AM	Registration
9:00 AM	Welcome Address Noel Pettitt, Area Vice President - South Asia, Teradata Corporation
9:15 AM	Best Practices in Advanced Analytics for Creating Breakthrough Customer Experiences Stephen Brobst, Chief Technology Officer, Teradata Corporation
10:15 AM	Generation Z : Opportunities and Challenges to Marketing Dr. David Midley, INSEAD University
11:15 AM	Tea Break
11:45 AM	Convergence 2.0 Nitin Bhat, Partner & Senior Vice President, ICT Practice, Asia Pacific, Frost & Sullivan
12:30 PM	Panel discussion : Using data to better drive your business Moderator : Tim Charlton, Chief Editor of Asian Banking & Finance
1:00 PM	Lunch
	Break Out Session
2:00 PM	A culture of analytics powered by Teradata Patrick Firouzian Senior Director, Asia Pacific IT, Information Management & Data Warehousing at eBay China		How to Find Optimal Prices? Business Case Study: Global Broadband Antonio Sánchez Chinchón, Senior BI Consultant and Maria Garcia Gultierrez, Senior BI Consultant, Telefonica Spain
2:45 PM	Emergence: The Other Path to an Enterprise Business Model Clark Schnase, Director of Data Management, Global Operations, Paypal Inc., USA		Driving Sustainable Business Value With Your Enterprise Data Warehouse Dr. Mark Cooper, Technical Fellow, Fedex Services, USA
3:30 PM	Break
4:00 PM	Group data warehouse implementation at an Integrated Financial Services provider Vitthal Naik, Vice President - Business Solutions, Aditya Birla Financial Services Group, India		aCRM Journey in Maybank Zazely Zainudin, Head, Customer Knowledge & Analytics, CRM, CE, Consumer Banking, Maybank Implementation of Life Cycle Marketing from CRM Perspective Noreharizan Masari, Head of customer Segment Management, CRM, CE, Consumer Banking Strategy to improve contactable rate for campaign management Mohd Khair Abu Bakar,Head, Data Management, CRM, CE, Consumer Banking
5:00 PM	Closing Remarks		Closing Remarks
5:15 PM	Networking Cocktail

Workshop Agenda on 26 May 2010